All the contact lenses and related products that are sold on Welovelenses are original products and are all sourced directly from the manufacturers. Since our business is dedicated in its entirety to eyecare we have developed long-standing relationships with the leading international contact lens companies, namely, Johnson & Johnson, Ciba Vision ( ALCON ) and Bausch and Lomb, thus assuring safety product standards.
All products originate within the EU.
Being that we source all our products from the manufacturers we can offer better savings, in addition, our VAT rate is only 5% which is far less than that in major European countries, thus translating into more price reductions for you.
If you are not satisfied with your lenses or any other product purchased from Welovelenses, and they are returned UNOPENED, have not been tampered with and can be used for resale you may return them within 30 DAYS of receiving the goods.
YES, if the products are UNOPENED, have not been tampered with and can be used for resale, you may return them within 30 DAYS of receiving the goods and we will replace them according to your requests.
Upon extra payment, if you wish to receive your goods FASTER and for the package to be TRACKABLE we offer an Express delivery system: EXPRESS delivery arrives in 1-2 days and is by far the safest and faster way for your to receive your goods. See Delivery for more details.